- By playing at Lucky Hill Casino (hereinafter referred to as "Lucky Hill Casino"), you represent and warrant that you have read, fully understand and agree to comply with these "Terms and Conditions."
- Registration on the site, use of the services offered and all bets accepted by the Lucky Hill Casino are subject to these "Terms and Conditions".
- Lucky Hill Casino reserves the right to amend these "Terms and Conditions" at any time without prior notification. Such amendments will be effective immediately upon being posted in this "Terms and Conditions" section of the Lucky Hill Casino Web site. It is your responsibility to review the "Terms and Conditions" on a regular basis.
- Lucky Hill Casino reserves the right to refuse in whole or part of any bet and to make ambiguous bets void. No bets will unreasonably be declared void.
- These "Terms and Conditions" represent the complete, final and exclusive agreement between You and the Lucky Hill Casino and supersede and merge all prior agreements, representations and understandings between you and the Lucky Hill Casino.
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- In order to participate in the activities and games of Lucky Hill Casino (that is to say, "to Play") you must be a resident of a jurisdiction where such participation is legal and not prohibited. Play is void wherever prohibited by law.
- Play at Lucky Hill Casino is restricted to individuals that have not reached the legal age of majority as determined in the jurisdiction in which the individual resides. You cannot play under any circumstances if you are not at least 18 (eighteen) years of age.
- All game play is for entertainment only. No purchase is necessary or required in Play-for-Fun mode and you may participate without betting money if you wish. Any Play is at your sole option, discretion and risk and by doing so you acknowledge that you do not find the game or the Lucky Hill Casino to be offensive, objectionable, unfair or indecent.
- We have the right to request that you to furnish us with proof of your identity and age as a condition before we allow you to participate in Lucky Hill Casino gaming activities.
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- Lucky Hill Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation will be refunded to you using a method of payment as determined by Lucky Hill Casino. However, Lucky Hill Casino reserves the right, at its sole discretion, to void any winnings and appropriate any balance in your Lucky Hill Casino account:
1.1. If you are not of the legal age of majority as determined by the jurisdiction in which you reside;
1.2. If you reside in a jurisdiction where casino play is prohibited by law;
1.3. If you provide incorrect or misleading registration information;
1.4. If you fail to submit any document(s) which is/ are required according the registration policy of the site;
1.5. If you have "charged back", disputed or refused any payment(s) made with your credit card or other applicable payment method to your Lucky Hill Casino account;
1.6. If you are found to be cheating or if it is determined by Lucky Hill Casino that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to compromise the normal operation or to defeat the Lucky Hill Casino;
1.7. If you have more than one account at any one time at the Lucky Hill Casino;
1.8. If you have not played at Lucky Hill Casino as an individual solely for the purpose of personal entertainment (that is, you have played in a professional sense or in concert with other player(s) as part of a club, group, etc.);
1.9. If you have allowed or permitted (intentionally or unintentionally) someone else to play on your Lucky Hill Casino account;
1.10. If you participate in a Lucky Hill Casino promotion and cash-out or attempt to withdraw funds before fulfilling the requirements of that particular promotion.
- You are solely responsible for keeping your account number and password secure and secret. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your Lucky Hill Casino account, access and/or use any materials or information from the Lucky Hill Casino Web site, accept any prize, or Play at the Lucky Hill Casino. You are solely responsible for any purchases and/or losses that may occur in your account.
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- Financial transactions are managed by Downport Trading Limited, registered in Cyprus.
- For transaction security we use SSL encryption.
- All customer data will be treated confidential and will not be sold to others.
- If you are totally dissatisfied with the service you have received, we will consider your case and refund your purchase so long as your reason is valid. To apply for a refund e-mail us on .
- It is recommended you may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting or calling. You must understand and accept that we are unable to provide you any legal advice or assurances.
- After the purchase you will be notified on the status of transaction. After successfully depositing funds you will immediately be able to play on our website. You can use all available credit immediately. We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.
- All customer queries will be answered within two working days.
- All orders will be affected immediately.
- After purchase the customer is able to play immediately.
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- Prior to releasing any winnings to you, the Lucky Hill Casino reserves the right to conduct a security review and to require that you to furnish to Lucky Hill Casino with information such as proof of identity, copies of credit cards, a signed purchase history of your transactions or other appropriate documentation as Lucky Hill Casino, at its sole discretion, deems necessary. If you fail to comply with any security request, Lucky Hill Casino reserves the right to void any winnings in your account.
- If you have any dispute with regard to any outcome of Play, you must submit your complaint to Lucky Hill Casino in writing within fourteen (14) days. In the event of a discrepancy between the result showing on your Lucky Hill Casino software and Lucky Hill Casino' gaming server software, the result showing on Lucky Hill Casino's gaming server software shall be the official and governing result of the Play.
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- The following are the maximum winnings, in Euro or equivalent amount in other currencies, which may be won online per day by an individual:
1.1. €/£100,000 for Casino games;
1.2. €/£ 100,000 for fixed- odds Games.
- These winnings are exclusive of stake and this should be considered when staking your bet. Where selections taken from different categories are combined in multiple or accumulative bets the lowest maximum winnings limit will apply.
- Lucky Hill Casino reserves the right to reduce or change win limits without notice.
- Lucky Hill Casino reserves the right to cancel any winnings inadvertently provided by our system which exceed these limits.
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- Bonus money is the virtual money given to casino customers for promotional purposes. The customers cannot withdraw such money right after they have been given it. Depending on the type of bonus, different bonus money processing rules may apply.
- Bonus money can be converted to real money and then withdrawn after a customer fulfills the requirements of the particular promotion.
- When a playable virtual money account is activated, playable virtual money is added to the total balance amount and chip amount. Initially, real money is used while bidding. It means that bets are taken from real money balance if possible.
- While participating in Bonus campaign, in the purpose of fair gaming, your returns from stakes made using real money are distributed to the real and virtual money accounts so that you could not make your real money balance bigger than it was, when you received a bonus.
- Each player may receive No Deposit Bonus only once.
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- Lucky Hill Casino reserves the right, at its sole discretion and without notice to you, to add new activities or games to Lucky Hill Casino or to discontinue any activity or game of Lucky Hill Casino at any time.
- Lucky Hill Casino shall not be required to maintain user names or passwords if you misplace, forget, lose, or are otherwise unable to enter Lucky Hill Casino because of anything other than Lucky Hill Casino's error.
- Lucky Hill Casino shall not be liable for computer malfunctions nor attempts by you to Play by methods, means or ways not intended by Lucky Hill Casino.
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- If you are found to be cheating or attempting to defraud the Lucky Hill Casino, or if you make untrue and/or malicious comments with regard to Lucky Hill Casino operation, the Lucky Hill Casino reserves the right to publicize your actions together with your identity, as well as to circulate this information without limitation, including, but not limited to, your e-mail address to external organizations including, but not limited to, casinos, banks, credit card companies, and appropriate agencies.
- If, whilst playing at Lucky Hill Casino, you win a sum of money or any other prize regarded by the Lucky Hill Casino as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by Lucky Hill Casino. Lucky Hill Casino will do its utmost to protect your privacy at all times.
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Indemnity and Limitation of Liability
- YOU SHALL HOLD THE Lucky Hill Casino, ITS EMPLOYEES, OFFICERS, DIRECTORS, LICENSEES, DISTRIBUTORS, WHOLESALERS, AFFILIATES, SUBSIDIARIES, ADVERTISING, PROMOTION OR OTHER AGENCIES, MEDIA PARTNERS, AGENTS AND RETAILERS HARMLESS AND SHALL FULLY INDEMNIFY SAME FROM ANY AND ALL COSTS, EXPENSES, LIABILITIES AND DAMAGES WHATSOEVER THAT MAY ARISE AS A RESULT OF:
1.1. YOUR ENTRY, USE, OR REUSE OF Lucky Hill Casino WEB SITE,
1.2. YOUR USE OF ANY MATERIALS AT Lucky Hill Casino WEB SITE,
1.3. YOUR ENTRY, USE, OR REUSE OF Lucky Hill Casino GAMING SERVER,
1.4. YOUR PLAY AT Lucky Hill Casino, OR,
1.5. YOUR ACCEPTANCE OF ANY PRIZE.
- Lucky Hill Casino makes no representations or warranties, implicit or explicit, as to your legal right to Play, nor shall any of Lucky Hill Casino' employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.
- Employees of Lucky Hill Casino, its licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to play.
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Copyright and Access to Web Pages
- The player obtains no rights to the Lucky Hill Casino trade name, nor any other names, graphics, text, concepts or methodologies by using the Lucky Hill Casino Web site and the material contained therein.
- You are only permitted to enter the Lucky Hill Casino for your own personal entertainment and non-professional use. Any other entrance, access, use or reuse of the Lucky Hill Casino or the Lucky Hill Casino Web site is strictly prohibited.
- Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Lucky Hill Casino is prohibited except in accordance with the following permission. Lucky Hill Casino consents to you storing on your computer or printing copies of extracts from these pages for your personal use only.
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Anti-Money Laundering Policy
- In order to comply with the strict laws on money laundering that exist in many jurisdictions, we reserve the right to report suspicious transactions to national or local authorities within those jurisdictions, and to transnational financial and law enforcement agencies.
- All use of this site is with your agreement to the following: Any type of activity which we consider suspicious may oblige us to report you and/or your activities to the relevant authorities. Examples of such activities include: use of funds suspected to be derived from illegal activities; any suspected intention to conceal or disguise funds derived from illegal activities; suspicion that the involvement of Lucky Hill Casino is in any manner intended to facilitate criminal activity.
- If we, for any reason, suspect or become aware of any of the above, we may without notice or explanation:
3.1. make a report to the relevant authorities;
3.2. immediately deactivate or close your Lucky Hill Casino Account; and/or
3.3. withhold any funds held in such Account; and/or
3.4. refuse registration or entry to all or any other Lucky Hill Casino offerings.
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